Shipping policy
Shipping Policy
Order Processing All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or UK public holidays. You will receive a confirmation email with tracking details once your order has been dispatched.
Domestic Shipping (United Kingdom)
- Standard Delivery (3–5 business days): £4.99
- Express Delivery (1–2 business days): £7.99
- Free standard shipping on orders over £75
Order Tracking Once your order has shipped, you will receive an email with a tracking number. Please allow 24 hours for tracking information to update.
Lost or Delayed Orders If your order has not arrived within the estimated timeframe, please contact us at hello@maisondechez.com and we will investigate with the carrier.
Returns For information on returns and refunds, please refer to our https://maisondechez.com/policies/refund-policy